Privacy Policy

rent-carnow.com ("we," "us," "our") respects your privacy. This Privacy Policy describes our practices for collecting, using and safeguarding your information when using our website and car rentals (the "Services").

1. Information We Collect

• Personal Information: Name, email, phone number, mailing address, date of birth, and driver's license information.
• Payment Information: Your credit/debit card information is processed securely with our payment provider.
• Booking Information: Rental dates, vehicle preferences, pick up and drop off locations, and other driver information.
• Vehicle Usage Data: Mileage, GPS location (if the vehicle has tracking capabilities) and fuel usage (if applicable)
• Technical Information: This comprises the IP address, type of browser, information about the device used and cookies obtained through our website.

2. How We Use Your Information

We use your information for the following:

• Handle and facilitate bookings and payments.
• Verify Identity & Driving Eligibility.
• Send booking confirmations, updates, and support.
• Improve our website and services.
• Avoid fraud and recovery and the safety of vehicles.
• Abide by legal and regulatory requirements.
• Send promotional offers, where opted in.

3. Sharing Your Information

We will share your information with:

• Payment processors to process transactions.
• Insurance companies (if applicable to your rental).
• Request of the law enforcement or regulators as required by law.
• Service providers who assist us in our operations (e.g., IT hosting providers, customer support) that are subject to confidentiality requirements.

We aren't sharing your personal data with third parties.

4. Cookies

We use cookies on our website to make it work better, to understand how people use our site and to make our website personal to their needs. Cookie preferences can be controlled in your browser preferences.

5. Data Retention

We keep personal information for as long as is required to serve the purposes for which it was collected, which include legal, accounting or reporting needs, and then it is securely deleted or anonymized.

6. Data Security

We take reasonable technical and organizational measures to ensure that your data is not used for purposes other than our expected ones, is not lost, misused and is not made available to those who are not entitled to it. But there is no completely secure method of transmission or storage.

7. Your Rights

Depending on where you live you may have the right to:

• Edit, update and remove your personal data.
• Object to or limit some processing.
• Cancel consent to marketing.
• Ask to receive a copy of your data in a portable format.

Please contact us for exercising these rights by using the information below.

8. Vehicle Tracking

With GPS or telematics devices on our cars, location information may be gathered for a number of reasons, such as safety, recovery, and fleet management. This data is processed in line with this policy.

9. Children's Privacy

Our services are not intended for use by children under 18 years, and we do not knowingly gather personal information from children.

10. Changes to This Policy

This Privacy Policy will be updated from time to time. By continuing to use our services after the changes are published, you are consenting to the new policy.

11. Contact Us

If you have any questions or requests about this Privacy Policy, please reach out to us at [contact email/phone/address].